Warranty period starts from purchase date. Battery that has misuse, abuse, or the installation of unauthorized accessories. . This arrangement is not always available and will be offered only in certain cases. A rebuilt generation 2 battery with generation 2 cells offers the buyer the most cost-effective way of getting your car back on the road. The shipment cost billed is not refundable. Installation Installation of the hybrid battery in your car in not included in this price.
Falcon Hybrid Solutions makes no other warranties, expressed or implied, including the implied warranties of merchantability or fitness for a particular purpose. The customer should remove the label from the pouch and attach it to the top. A couple of weeks later, the same warning light came on, so we took it to the dealer again. On arrival at the specialized facility, battery packs are broken down into their constituent parts, with nickel being smelted down for stainless steel used in making refrigerator doors, while rare-earth elements, plastic casings and electrolyte are all recycled into appropriate industries. By accepting this product, you hereby waive and release any claim now or hereafter existing against Falcon Hybrid Solutions, its employees, officers, directors, agents and customers, on account of any and all claims, demands, suits, causes of action and all legal proceedings, whether civil or criminal, damages, losses, liabilities including, but not limited to, strict liability in tort , obligations, penalties, judgments or fines and other sanctions, and any costs and expenses in connection therewith, including legal fees and expenses of whatever kind and nature, which may result from or arise out of injury to or death or loss or damage to property or the loss of use of any property which may result from or arise out of the possession, condition, use or operation this product.
If you need any assistance please feel free to give us a call at. Then when the identical ones showed up again, it was a good case for warranty replacement. This applies to shipping orders only. Damage caused by pre-existing conditions in the car which cause the battery to discharge damaging it. Extended warranties are also available for purchase; please call for details. Let Greentec Auto make it simple to return your core to us, ask about our reduced return shipping rates.
We will then send a replacement in our crate with a pre-paid return label for the customer to send back the faulty unit. But if your car is out of warranty, you join the 500 or so owners every month experiencing an expired nickel-metal-hydride battery pack. Be sure to remove the old label. What was the odometer reading on your 2002 when the traction battery was replaced? Once we determine that a warranty repair or replacement is warranted, the customer will be responsible to return the faulty battery for repair or replacement. We may require the fault codes for the problem. They were knowledgeable and honest throughout the entire experience. Falcon Hybrid Solutions Limited Hybrid Drive Battery Warranty At Falcon Hybrid Solutions, we go to great lengths to assure our hybrid batteries are rebuilt at the highest industry standards to provide long trouble-free service.
This warranty gives you specific legal rights and you may have other rights varying from state to state. I'll be sure to pass your details along if I hear of anyone in need of a Prius battery. All of this begs another question: how long should we expect for the hybrid battery packs to last? Customers who know in advance that their core is missing parts should check with our support department to confirm how it will be handled. We are here to help you with all your Toyota Prius hybrid battery needs. Im very happy and the prius drives wonderfully.
What was the odometer reading on your 2002 when the traction battery was replaced? High voltage is dangerous, and should be treated as such. Best practice is to ship to a friend or family in the Continental U. A sealant should have been applied to each cell to keep that very situation from ever happening. Car is running great with no problems. See the Installation Instructions page here. Videos showing how to do the install was helpful.
In all other circumstances, the core will be picked up at the time of service, no deposit required. Was this review helpful to you? Warranty Period Warranty periods range from 30-Days to 5-years. Then when the identical ones showed up again, it was a good case for warranty replacement. Warranty Transfers The warranty is transferrable to one subsequent party. More importantly perhaps, not a single traction battery pack ends up in landfill, proving that batteries -- no matter what their chemistry -- are still the +++++++++++ Follow GreenCarReports on and. This means we need your old battery returned to us in exchange for the new one.
And while there are to a dealer-supplied battery pack, most Prius owners will want to return to the dealer they purchased the car from to ensure that neither they -- or a local mechanic unfamiliar with hybrids -- damages their car trying to fit a replacement pack. Batteries that have been tampered with, opened, disassembled, except with the direct instructions from Falcon Hybrid Solutions. I'm happy that mine lasted 7 years, had good value during that time, and especially that they were replaced under warranty. It's also worth pointing out that while battery packs are warrantied for 150,000 or 100,000 miles depending on the state you live in, many battery packs can survive twice that mileage or more. After being removed, the battery pack is sent to specialist recycling firm Kinsbursky Brothers in Anaheim, California -- the same firm responsible for. Average Rating: 5 of 5 Total Reviews: 3 1 of 1 people found the following review helpful: Car runs again. Warranty Registration We require warranty registration to be done within 30 days of purchase.