They replace a refurbished one but the problem still there. The units are not but 300-400 dollars and he said 30-50 mins to put in. She has taken the vehicle to the dealer multiple times and has had the radio: tape deck replaced. I find this to be unacceptable. If you're going to attempt this, plan a whole day my friend. Over and over and over. Any ideas whar to do.
For my work and wife's phones I went to the Bluetooth settings and for each phone went to the device info. We have had our Highlander for just under a year and a half. I had it at the dealer today and they upgraded the software. We asked if this was a permanent fix and he told us no, we would have to have it updated yearly to avoid the problem. Toyota own up to this issue, have a recall and fix the problem!!! I hope this will not become a yearly thing that I will have to pay for. Every time I take my truck to them, they compare it other Tundras on the lot.
This will log the date and time of the crash. Nice to hear at least one dealer is willing to replace the system. I found this forum thanks! I was told if you are connected to Messaging and have messages with icons like smiley faces, this will crash the system. A few minutes down the road, the computer wakes up and starts executing the commands in the order I entered them. Obviously this is a common problem, just fix it Toyota! I am to the point of seeking a lawyer. Epic Entune failures, plus no CarPlay support means no sale. The current mileage was 9,000.
Numerous times, bluetooth does not work, so hands free does not work. They need to figure out the issue and get it fixed. It is corroded to the antenna base itself. Usually, the only fix is to restart. It went blank for a bit, then went to Initial Sceen Check Surroundings for safety, etc and now that screen stays on permanently. Totally random — absolutely no response when it freezes.
They keep trying new updates and none of them work. The scan light will come on out of the blue and instead of the program I was on, I now get perpetual scrolling. The problem is that when I first start my truck it connects to the phone and starts playing like a second of the song, but at a very fast tempo. They come with excuses and no fixes. Hope it does not happen permanently after the warranty expires.
Use the same audio app? Hopefully it wont get worse and if it does Toyota better have found a way to address it at their cost. We paid for a car that works! They took my old radio and sent it to coorperate. Way to fail your loyal customers Toyota. The dealer has no explanation saying they have not heard about it. Drove it for 143,000 miles with no problems worth mentioning. When you add up the , the instability of , and problems like I have experienced, the electronics fall short in the value area.
Bumpy and all over the road. Toyota is aware of the problems with the Entune units and does nothing to correct them. I do not think they have a clue regarding this issue despite how well it is documented. I first thought maybe I hit a dark spot on the satellite when the radio stopped. Unit replaced and still does not work with my Samsung phone. Even if the issue isn't occuring when you're there, the dealer will have a very hard time claiming that nothing is wrong when you show them hard evidence that something obviously is. In fact, in 2014 Nov, I waited 6 weeks to get this model car.
I took it home and the next morning the map function would not work. This is the 2nd crash. It can happen after just a few minutes of the car being on or can happen multiple times during a road trip. Hopefully Toyota would fix these problem or make the radio provider replace this radio after all a car that causes you well over 50,000 would be in top notch that including the radio. They are supposed to call back within 2 business days which means that tomorrow at the latest I should get a call.
Anyone else having issues with the new 2014 Tundra and the radio resetting all the time out of the blue except when you're at the dealership? It started doing this after the system connected to Pandora using the shared data with Entune. We have 36,598 miles on it so it is outside the warranty. Factory rep and service manager's response? If there is a way of fixing the problem can someone please let me know how I could fix it please. If we all write to Toyota Corp office, surely they will find a fix. I hope they have worked these kinks out in the newer models. My initial reaction was to brake however I did not. I called up Toyota and they said they litterally just found a fix.
A couple of times, it happened while I was using the navigation system and it was very annoying to lose navigation in the middle of a trip. They offered to pay half of replacement cost. The iPod works fine everywhere else, plus I replaced the iPod. Going to the dealer for a system update or whatnot?? I was about to buy a replacement car for my Honda hybrid, a 2018 Camry Hydrid. Says they need to do a software check. It will randomly shut down and reboot plus freeze from time to time. Googling the issue led me to this site, which revealed this is a relatively new but known issue.