. Once it was locked, it required the recovery key to unlock since the password was no longer considered secure due to too many attempts. We cover movies, comics, books, gaming, tech and industry news all in one clean place. You will need to do also some work on the applied. Don't post your email address unless you like spam emails , you already know that these are user-to-user public forums - I've asked the hosts to remove it. I wish I had any reports of Apple deviating from the policy, but I haven't heard of a case where they budged on this yet.
Click on the Replace Lost key link. Not the answer you're looking for? Once your identity has been verified, create a new password. It was a very bad morning. Basically to manage anything on your apple account, you are required to have 2 of 3 security pieces of information; the password, a device or the recovery key. Techaeris was founded in 2013 by Alex Hernandez who is the Editor-In-Chief and Owner. Step — 6: More important information to read and consider, click Continue when ready. He refused to help me.
While Apple highlights the importance of the recovery key during the two-step verification setup process, and recommends taking a print out of the key and storing it in a secure place in your home, office, or other location, it does not say that the recovery key will be required if your account is disabled. Who remembers stuff like this? So…can you find your Recovery Key right now? The new password must be one that you have not used in the last 90 days. Any idea what steps I should take? Luckily, Apple built in a password reset method that involves only a few simple steps. There are as many as four different methods that can be used to receive codes for two-factor authentication. What apple fails to do is warn you if you try again your account will be locked, and I locked my account. The old one is invalidated. Otherwise, figure out a physical location, including a safe-deposit box or other safe location—wherever you keep your birth certificate, say.
Manage your two-step verification system now, before an attack will force you to do it in difficult conditions. If my password is ever stolen I will not be able to change it, I would have to have the account locked and I would lose thousands of dollars worth of purchases! What if I lose my Recovery Key? I started crying tears of joy at this point. Now I am being told 3-4 business days to process this… why!?!?! Unlike Google, which gives you 10 recovery codes at a time, you only get one valid iCloud Recovery Key. This post was originally published March 21, 2013, and has been updated. Owen Williams of The Next Web the many hours of cold sweats he went through after someone attempted to crack his account, and Apple disabled normal access, as described in.
Select the trusted device and click on the Send button. Ok, no big deal, I called Apple support. Email yours to including screen captures as appropriate. Called Apple help line thet said: Thats weird, you do have an active registered iphone but you don't get the codes. No problem, I could deal with it when I reach my office. Hello swnathapon Check out the article below to get you sorted out to get a new recovery key.
I can't believe Apple won't even offer any serious support for this issue. Tattoo it on your bicep? I suggest dating the Recovery Key so you know the last time you reset it. That leaves only the device and the recovery key. When she got back on the line, the story was just as bleak. Follow the steps here, and your old Recovery Key is made invalid and a new one created. Did you print it out, take a photo, stash it in a password or data storage program? Mac 911 cannot reply to email with troubleshooting advice nor can we publish answers to every question. Should you ever forget your password, or lose a registered device, your Recovery Key will grant you access to your account.
My entire iTunes library would be gone if I every plugged my iPod in again. However, if you pulled a move like I did yesterday and forgot your password, you better have the recovery key. You can avoid this by making sure you know precisely where your Recovery Key is from now on. The answer which gives me the most ways of extracting my purchases will get the answer vote and bounty. Follow the on-screen instructions displayed on the trusted device and change your password to a new one.
What has come of your attempt to call into developer support. You can also get a carrier to put the number on another phone. Whether you rely on it for your personal use or business, forgetting it is a major hindrance that can bring your productivity to halt. Step — 5: Read important information regarding Two-step verification, click Continue when ready. Thanks for using Apple Support Communities. Hopefully, you can recover one of the items that was stolen and avoid the lengthy process of convincing either Apple or an insurance agent to help you out of this understandable but painful predicament.
And no, you can't copy and paste the key from the previous step. I took three pictures of it with my phone, grabbed a pen wrote it down and by the time I was entering the digits in the computer the picture was gone and it updated to the current back up. Then, if your still stuck. To drive home how important it is you write the key down and store it somewhere safe, after showing you your Recovery Key, Apple makes you type it in to verify you have the right key recorded. However, since you have thousands of dollars at stake, I can't imagine you wouldn't be able to call into developer support and work with them to regain access as a one-time exception to the policy.
The extra barrier comes in the form of a four-digit code, which will be sent to a device of your choosing, after you've entered your password. But as for my app purchases and music purchases, I am pretty much hosed. Williams shared with the web his experience, warning the reader on possible consequences in managing Apple Recovery Key for the two-step verification system. Heck, Apple might be able to assist with a letter that corroborates a police report of the theft and open up options to claim this against insurance. When I headed to the account recovery service, dubbed iForgot, I discovered that there was no way back in without my recovery key. A second layer of defense is setting up two-step verification which both Apple and Google offer to their users. It should not take 3-4 business days to recover a password.