Could not be happier with an auto parts company, and I'm not usually thrilled about the car industry's customer service. I appreciate the time and willingness to work with me even though I was not a local buyer. . When submitted payment even was told it leave yesterday or wed for sure. Product arrived on time and was more or less as described. Overall four out of five stars. Not only does Pacific Motors deliver on their promise of quality and accurately described products, they deliver fast and free.
As price was never negotiated paid what was asking. It took me about 10 minutes of scrubbing with a brush and vinyl cleaner to remove the dirt and fingerprints. Bidding was painless and I am happy with the price I paid. The vanity mirror on the sun visor of my E350 coupe broke, so I checked on eBay for a replacement. I highly recommend this company as they seem to have a different approach to the auto parts industry in which the customer comes first. The visor however was really dirty with greasy finger prints all over it.
Someone bought the purchase on eBay just a couple hours before you submitted payment. We do not have another one unfortunately. Due to eBay policy, we must honor this sale. A great company staffed by great people - I think Mike I spoke to, great guy, open and honest. Then a few more minutes to remove the item number painted on to the mirror. The seller worked with me in price and shipped the spoiler at no charge. The product was all the seller said it would be.
But for the price, 15 minutes of cleaning was worth it to get a working replacement part. I live across the country, communication through email and phone was very easy and quick. The used visor was not damaged and the vanity mirror and vanity light switch worked. . . . .
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