Toll-Free: 1-855-326-8863 Email: Supreme Service Your satisfaction is guaranteed and backed by warranty and our dedicated staff of engineers and technicians. Please allow sufficient time for a returned core to reach us and be inspected before calling to check upon your refund. This could make a big difference for you. It is priced to be competitive with the handheld diagnostic tools, yet give you the flexibility of using original equipment manufacturer software. It has a DuraFinish scratch-resistant finish, magnesium alloy support structure, metal alloy hinges, a spill-resistant keyboard, 3D DriveGuard shock absorption for hard drives, total test process, and panel protection system which protects the panel from keyboard scuffs. Everything you need to get started is included, all the software is loaded and tested, and just like a handheld you have one place to go for service.
The core must have the same part number as the original ordered one. This is a loss for the shop and for the customer. For instructions on how to enable JavaScript, please see the help section of your browser. We offer a variety of software options. The problem with this is that it can cause the very problems detailed above. . Cores not meeting these criteria can be returned to the customer upon request, at which time another core with matching number can be sent to retrieve core deposit.
They are essentially giving the work away for free in exchange for getting the repair job. And this is the real irony! We then perform a thorough examination to check for loose or broken plug and pin connections, bad solenoids, cracks on the surface of the unit, and water and oil damage. Charging a customer for heavy truck diagnostics truly is a win-win arrangement. This does not include the cost of transferring or reloading of any software. The customer loses because they overpay.
Please for pricing or if you have questions about customizing a Diagnostic Laptop for your business. Many shops do not charge for heavy truck diagnostics. Go to our software page to see the many diagnostic software options we have available. In order to shop on this Web store, you must have JavaScript enabled. Next, we run a series of tests, including bench tests, Electronic Engine Simulations, and internal component verification tests.
This workhorse is encased in magnesium alloy, with durability designed into every seal, hinge and connector. The difference between a parts changer and a true technician is the ability isolate the true cause of a complaint. Both the shop and the customer should benefit. Typically, this can take 2 weeks from when you ship the core back to us. As in everything there are exceptions to the rule, and this is where judgment comes in. Also included with the rugged kit is the same Pelican Case and interface device described in the basic kit. Customers have 15 days from purchase to send in their core for return.
This does not include the cost of transferring or reloading of any software. Disclaimer: J-Ball Electronics is in no way affiliated with or attempting to represent Caterpillar, Cummins, Detroit Diesel, Volvo, International or Mack. The Losses for Not Charging a Diag Fee If the shop and the tech if you are are not being compensated for the diagnostics, the natural inclination is to rush it, to make it quick. Misdiagnosis will cost both the shop and the customer money. For more information about any of these diagnostic computers or to place an order you can contact us by email at. So how does the customer win by charging for heavy truck diagnostics? Rolling the Heavy Truck Diagnostics Into Repair Cost Some shops want to roll the cost of the diag into the actual repair. Keywords: 11201, 12204, 12206, 12208, 12211, 61025, 61050, 61075, 63025, 63050, 63075, 63125, 63150, 63175, 65025, 65050, 65075, 65125, 65150, 65175, 67125, 67150, 67175, 12101, 12114, 12115, 40101, 40102, 40104, 40105, 40106, 12100, 12103, 12105, 12109, 32111, 32115, jpro, medium, heavy, duty, truck, diesel, scantool, scan, tool, scanner, bluetooth, wireless, c, 2009, 2008, 2007, 2006, 2005, 2004, 2003, 2002, 2001, 2000, 1999, 1998, 1997, 1996, 1995, 1994, 1993, fleet, software, systems, oem, applications, allison, doc, for, fleets, wtec, 1k, 2k, pcbendix, acom, tractor, bendix, trailer, caterpillar, cat, et, on, off, highway, cummins, insite, pro, detroit, diesel, dddl, volvo, mack, vcads, eaton, service, ranger, freightliner, servicelink, international, diamond, logic, builder, panel, cluster, fleet, servicemax, fleet, international, intune, fleet, md, fleet, meritor, wabco, toolbox, wabash, abszf, meritor, transoft.
Communicate in real time from remote areas, access databases online and run sophisticated software applications even in the harshest environments. Looking for Off-Highway and Agricultural Diagnostics? Your shop management software should make it clear to the customer when they request a repair that by submitting the request, they are authorizing at least one hour of diag. Also included with the semi-rugged kit is the same Pelican Case and interface device described in the basic kit. Authorized Reseller J-Ball Electronics is an authorized reseller for Panasonic Toughbook laptops. The customer puts money on the table, and thereby has skin in the game.
Once JavaScript is enabled please. Our standard interface device is the fastest, most reliable, and durable interface device on the market anywhere, even exceeding specifications for the U. Heavy Truck Diagnostics is a Win-Win Our philosophy is that every transaction should be. Request More Information Complete the form below and one of our helpful staff will contact you with more information. Heavy truck diagnostics is a valuable service you need to charge for.
For a core charge to be refunded, the core must arrive in good and rebuildable condition. By throwing parts at a problem, to the customer it looks like the shop is trying to gouge them. But as a rule, you should be charging at least an hour for thorough diagnostics and. Request a demo of Fullbay. But these shops need to recognize that good diagnostics work on a heavy duty truck is a valuable service, and they can feel justified in charging for it separately.