The only one I received with the computer was the driver and utilities which was generic. Restoring will delete all the files from C drive. And there is no safety on it. Dear Jen, What is the upper and lower thing? Disclaimer - A factory data reset both hard or soft will erase all of your personal information on your device and return it to its out of the box state. But these Dell Inspiron One system programs really enhance the system with the touch-finger apps, plus she is missing the built in camera facial recognition software, and the Dell Stage bars, etc. Once installed, start Sophos then wait for the virus signature database to get updated.
At least get Microsoft's security essentials or another complete suite. She needs this for school which starts on Monday and can't afford a tech. Smooches Glad you got it fixed. Dell has one of the next recovery processes. The only disc the computer came with is a drivers and utilities disc Have contacted the store where it was purchased it's only 6 weeks old and they are communicating with Dell. You all have been great.
Or if you have install disks - insert them, restart and boot from them to start the reinstall process. Select the right factory image, and then click on Next to start to reset system to factory settings. Windows won't come on and all I get are System Recovery Options. Dell came out and replaced the heat sink, the mother board and the transformer. That is a lot of work I have backups and program disks but is there a better way to resolve this? In the Dell Factory Image Restore window, click Next. Unfortunately, you cannot do that on a computer. The computer is restored to the default factory configuration.
In the Dell Factory Image Restore window, click Next. Unlike with Smartphones that can be reset to factory defaults, you cannot factory reset a computer because there is no such thing. Is there any hope for me? Once it is over, click Next. Click to select the check box for Yes, reformat hard drive and restore system software to factory condition. I have 15 days to mail it back to Dell. Some Dell systems I believe need you to press the F8 key sort of quickly at the start of boot. Your computer is restored to the default factory configuration now.
I guess you would never choose to reinstall your system, for it will cause all data lose in your Dell. Then restart the computer and try again. I'm lost now - quite comp savvy on lots of things, but I'm out of ideas. The System Recovery Options screen opens. If you think it is not safe enough to protect your account, then try Windows Password Recovery Tool to make Dell Windows 7 password reset whenever you forgot password of the pop Dell series.
I have also system restored. None of the suggestions have worked thus far. The computer is restored to the default factory configuration. I know I don't need to butt into this since Jennifer is good. Unplugging the power cord will reset the safety and allow a reboot.
The above are the situations we could factory reset Inspiron laptop successfully. Anything you installed after buying it must be reinstalled. I discovered this definitve cause after one of the 2305's started shutting down every ten minutes or so. I'm sorry but I can't select which was the best answer provided because all of them were so helpful. While holding the Shift key, click Restart. I also have the exact same problem with an Inspiron One.
I'm trying to do a complete system reset on it to wipe everything and bring it back to factory settings. If you will just bare with me a little longer. The computer is restored to the default factory configuration. Click Dell Factory Image Restore. When the restore operation is completed, click Finish to restart the computer.