Taking a chance and my receipt I drove our '95 ford Taurus to Auto zone in the cool of the morning. His customer service and professionalism would be rated at a strong 1 on a scale 1 to 10. I estimate that initially 60-70 percent of our inventory could be sourced AutoZone. She went outside and called the police. They will say that is it hands on training but it is impossable to do because the company never gives you enough hours to run the stores properly. Corporate and store is allowing it to happen! So I established a day when he would be there, after all I did want to meet Mr. Rhodes a couple of months ago regarding a clutch failure.
Once I did meet the owner on my fourth or fifth week of working my butt off for him our relation ship turned 180 degrees since I was a man of color. I have contacted the manager Margaret at the Spring Valley and Montfort store in three occasions in person and on the phone, per her instructions I needed to take my car to a shop and get an estimate which I have done. The cashier tried to reassure me he could find the right Lug wrench he did and I purchased it under diuress because of this other man I was told his name was Darvarin African American male. We contacted you and was told they would investigate, the gentleman said we would have a reply in 3-5 business days. Well I went and sit down with my bank and they showed me it went thru twice.
Helpful 0 Share Edit clinton I visited your Auto Zone store at 9711 Plano Road in Dallas Store 3149 after I experienced a tire mishap which had the potential of causing harm to myself or another motorist. It has been provided the AutoZone Appliication for their iPhone and android user. When I contested a bill that was incorrect by two hundred dollars. I have photos of one driver taking selfies while driving. Napa would have refunded it and advanced auto standsbehind there stuff and you save tons of money over autozone prices.
We were getting parts for a Honda we bought for me to drive to and from school. I also called him between 9:30 — 10am and said we needed to know how to proceed as she was driving around with a broken windshield and a hood tied down. However, I want you to feel back again to once you were in school and also you happen to be working in your own mathematics assignments. I have shopped at that store in the past but I guarantee that it will be the last time I shop at that particular store. All I want to do is return the item and get a refund back into my checking account. After a few minutes he answered the phone as if there was a new caller. Apparently Auto Zone has no process for claims of this magnitude.
I represent an important spare parts factory and we are interested on Autozone. I tried calling your customer service numbers and got the run around and 100 on several times and very frustrated I want my money back and I will make sure nobody in my town shops are again. When I went to the other store to pick up the 5th inner tie rod vehicle only have two inner tie rods , one of the other employees said he has seen the same thing with the inventory at that same location. She then took a phone call and then started waiting on customers that had come in behind me. My husband went inside and was standing in line with said cables when I decided to smoke a cigarette.
On the way to work my water pump went out and after I limped my truck to the closest Autozone ,thanks to the Waze App, I remembered that I had a lifetime warranty on the water pump. Employee Nicole got my phone number out of system and sends me texts all hours of the day and night. An associate named Daniel Belanger assisted me with my car that was constantly stalling. Life is complicated enough—it helps to know that some of the companies I deal with have my back when something goes wrong. Try to look professional to the type of customer that will be in your shop or quit and work at the organic latte coffee house where you can express yourself. I have gone to Autozone multiple times for parts and each time I have been disrespected by the person behind the counter.
I tried to return the unused Lug wrench at 9711 because this store was nearest the mishap occurrence. I took it back to your store and they hooked it up again and told me it was another switch by the smog pump. I understand their part-time but give me a break. I look forward to speaking with the correct enforcement on this matter as well as speak about what I know to be the truth about the scab work being done to remove the mold in these and many other stores. Mark Schneider Message: Dear bill rhodes i have been employed by autozone for 13 years i was a 3rd shift manager that did stocking and hub in the begining of my career i had my management position taken away from me then fired for having to many dr appts when my wife was pregnant on district manager knew how good of an employee i was and realized they wrongfully fired me he rehired me within 6 months of my termination they said they would reinstate my pay and vacation settings and the guy dave stromeyer got fired for unknown reasons mr Valley never renstated my pay i took a 2 dollar pay cut and lost my vacation 2 weeks a year that i was supposed to recieve well i let that stuff go cause i love the company and now i ask for specific time off on sunday for church services cause im part of the priesthood and Tuesdays for boy scouts cause i am a assistant scout leader im not asking for those days off just the time to take my wife and 5 kids to church and scouts i wanted to let all this go and get a new job but i figured maybe i should reach out to you to see what you think i have always loved autozone and helping the customers it make me feel accomplished at the end of the day when i see the customers smile and thank us thank you for your time mark schneider store 1792 Zanesville ohio I am a current emoployee at autozone distribution center in Zanesville Ohio. You have to think about it, this guy is delivering parts to other stores, he has to deal with traffic, accidents, weather conditions, and even in some states talking on the phone and driving is illegal. Nick Crenshaw Please forward this message to your company president.
I don't think I'll be stopping at AutoZone anymore for fear of reprisal. I work in retail at Kohls and I always work with my customers and fix it. Please rewards this man every time I'm here he is working hard only problem I had was other employee just walk pasted me tall guy short hair. On the bright side, this incident brought me to advanced auto parts where I was treated with respect and professionalism as well as excellent customer service. I've been calling ahead lately to make sure they have he gloves I use, because I buy them weekly and they sell out fast.