Please let us know if this works. Hi, Thank you for your patience. I too had all the log in problems posted above re. Roku devices incorporate the latest technology both in their hardware and their software. I have been using both frequently since then.
I've tried clearing the cache and doing a complete reset and that didn't work either. I also tested this by setting the sleep mode to 15 minutes so it would quickly go into sleep and sure enough if I waited 10 minutes it was fine, but 20 minutes the problem appeared. Please follow this link for some troubleshooting steps to try:. Thank you for your patience. Go on your computer and go to hbogo. For me, it happens if a couple of days the week-end have passed since I last watched a series.
I recommend tweeting directvnowhelp to light a fire. Some viewers may have trouble with the website, for example, but find that the episode may load fine on their iPad or phone. Could that be the problem if you do not? It gets turned off when I go to bed and it's off when I'm not here. Wait 30 seconds or so for activation to complete. .
I received the following: Hi, Thank you for your patience. So I've been getting a lot of alerts that people are posting on this topic and a lot of people having trouble. We are right there with you. This is a bug with appletv. I have tried all of the above steps to no avail. We discovered this while getting out frustration after trying to get this to work for 20 minutes.
Please let us know if this works. See my above reply to Norm. Sometimes the servers get overloaded and these services crash, give error messages, go blank, or are just stuck loading. It takes a few extra seconds, but it's way less time and annoyance than finding a show, starting the show, only to get nothing but audio and a black screen and having to start over again. Do not exit from that screen, stay on it. It offers a wide variety of content varying from popular shows to blockbuster movies.
Message says activation of apple tv successful, but when we try to play hbo go again, it gives us another activation code - we have restarted, shut down and tried to update software software is up to date on apple tv. You either reboot the entire unit or begin watching a previous episode for a minute, then you can watch the one you want. If you Google the problem, hundreds of people using all manner of devices report the same problem. Yes, this is really annoying. That's all we did and it finally worked again. Apologies for the streaming difficulties.
My username and password works fine when logging into the website, tried multiple devices and browsers and internet connections with no issues. Everytime I get the same message. Thank you for your patience during this matter. It's specifically targeting the next episode in a series. This all leads me to believe that it's a problem on Apple's end. Yeah, I found that my first fix of not letting it go to sleep only worked for awhile, after a couple days went by the same issue cropped up.
So far this appears to have kept this issue from happening. However, if you own classic streaming players such as the N1000, N1100, N2000X or similar models then you may not be able to stream the channel directly. You can also tweet directly to either account. I performed the activation steps numerous times and finally found this to work: 1. It doesn't sound like this is a high priority matter for them.