Then it dawned on me. So my user and admin experience is that whenever this issue occurs, I have no other tools to fix it than waiting, and I have to tell the same to my users. Files were on a network server. It looks like there are different solutions or should I say workarounds for the same problem. If a document was encrypted in Microsoft Word then you won't be able to edit it without a password. SharePoint usually notices within 15 or 20 minutes. I had the exact same issue.
On the File menu, click Exit Task Manager. Cause SharePoint 2010 implements a new security feature called 'Permissive or Strict browser file handling'. However, if not already authenticated, which is usually expected to be the case, Office will negotiate for Authentication with SharePoint. More Information SharePoint workflow task buttons may be missing in Office documents for other reasons than those described in this article. The funny thing is the user that locked it is me! If you are seeing issues where the wrong user name is showing up, there is a known bug on that and a fix: In cases where the wrong user name is displayed in the file lock dialog Sometimes where it says 'another user' it has the name of someone that didn't open the file or it has no name at all. If the document is password-protected, you won't be able to open it without supplying the password.
It seemed to be down to a particular file rather than a general issue, and it was only when I investigated further that I found that the user had ticked the Privacy option! Regardless of lock type Co-authoring or Exclusive , If a lock is applied to a file, it cannot be renamed, moved, or deleted. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: How to back up and restore the registry in Windows. If you store documents on a different location, will it exhibits same behavior? Therefore, you cannot edit the file. This will close the app and any running processes associated with it. Note: Encrypting the document prevents others from working on the document at the same time.
I imagine this is caused by Excel leaving owner files on the server, but I do not know why. Close Word down, re-open it and work on the copy. That is why it says another user instead of the user who has it locked. Cheers Stewart Is the user in question using Microsoft Teams? Thanks I still have this issue just recently actually. You may not be able to simply discover the password, but you can easily remove it using the script editor or by using another method.
It is an optional tab and can be left as it is. Open the Restrict Formatting and Editing task pane If you close the task pane and then attempt to make changes where you do not have permission, Word 2007 displays in the status bar the following message: This modification is not allowed because the selection is locked. In the box that opens up, click on the View tab. However, the dialog box does not display the correct name of the user who locked the file. This issue does not occur when the server is running Office SharePoint Server 2007 and the client computer is running Office 2007 or Office 2010.
I found that there is a document cache in the Upload Center. If you forget your password, Microsoft cannot retrieve it. However, its main use is to terminate the processes that are using a certain file, or force the processes to stop using the file, so the user can safely delete, rename or move the file. The flavor depends on whether you have Excel 2010 or Excel 2007. Weak passwords don't mix these elements. So I did some testing, logged in as myself to two different computers, both on the same domain, one has Office 2013 the other Office 2010. Just delete the owner file, and the problem should be resolved.
It is locked by me, but I can manage to view it once in a while and close out - I do see other users on it as well in Word client and Word Online. I still plan to watch this thread. It even has a flow chart. If an Office file is marked Final, you will need to make a copy to enter your changes from your mobile device. I now have a headache, haven't eaten, or cleaned my house. Did not have issue before Office 2016 was installed.
Step Open the document in Word. How To Lock An Ms Office Word File? Here is some info for any who are interested. In our case the first user with the file open is on Excel 2007; the second user is on Excel 2010; perhaps there's some incompatibility which causes the second user's Excel to be unable to get the real name. If the user has Office 365 Pro Plus Click to Run, and is on the Monthly update channel, then the user will always set a co-authoring lock unless checking out a file. I cannot edit, save, delete or anything. Understand that these fixes don't make the File in Use dialog go away, they just correct the problem of showing bogus user name information on the dialog itself.