The user needs Publisher, so wants his 2013 Pro install back. Use the telephone option in the Activation Wizard to contact the activation center. Microsoft Office applications may be obtained individually; this includes Microsoft Visio, Microsoft Project and Microsoft SharePoint Designer which are not included in any of the twelve editions. I don't think that is the solution, as according to. I've seen similar issues with Office 2013 where it wouldn't activate without actually running as administrator. I have uninstalled the runtime files, and in-house applications, done countless reboots, etc. Refer the article below to contact a Microsoft Activation Center by telephone: Let us know if you need further assistance on this particular issue or any other Office related issues, we will be glad to assist you.
Have a nice day, John Tkalec. First issue was Access installed too. I am not sure this will work, but it may at least point you in a direction that could work. I wrote this up for licensing Office 365, but I am going to guess that you can use the same commands on the retail install to manipulate the licenses. Can you roll the employees computer back a few weeks and see if the issue still exist? Maybe Office 2013 retail cannot be used in a domain environment.
Hi, Thank you for participating in Microsoft Communities. Well, several of our 'in-house' applications use Access 2010 runtime, and the 2013 install damaged the applications. The problem is that the activation always fails. There is an option not mentioned here that you can input the key via the command line. If no, then refer to the following link to sign in or create a Microsoft account to download and install Office 2013. Microsoft Office 2013 activator free download. It appears that the unique product key we are entering is not being stored during installation, even though the activation wizard accepts the product key! Still shows Office 2013 Pro, and gives me the same error.
I shouldn't have to help train Microsoft Employees, they should be trained correctly from the start, if you and them I have spoken to many over the last 5 days don't know the answer, just say so and stop wasting you Customer's valuable time, your valuable Customers will figure the solutions themselves. To create a more customized online experience, some of the ads you may receive on Microsoft websites and apps are tailored to your previous activities, searches and site visits. So we enter the product key, then it prompts to redeem online, so we use a generic Microsoft account to link the activations. It was purchased retail, and installed two weeks before I started here. Please tell me someone has an idea out there that can get this resolved! We are then prompted to activate the Office. Microsoft Office 2013 formerly Office 15 is a version of Microsoft Office, a productivity suite for Microsoft Windows. It does not roll back to the previous 2013 Standard installation.
I'm about at my wits end with this damn install. The original install was done, then removed because Access installed too they didn't turn off the option to install. Fast forward to last week. Hi John, Before we proceed I would require some more information to assist you better. In fact, now it says immediately upon launching the install the same 'Sorry. InkMaster wrote: Try running Excel or Word as administrator and see if you can activate it that way. The issue at least for us was to correct our install.
We have also tried activating in safe mode winword. Office Web Apps are available free of charge on the web although enterprises may obtain for on-premises installation for a price. . Development on this version of Microsoft Office was started in 2010 and ended on October 11, 2012 when Microsoft Office 2013 was released to manufacturing. Can you roll the employees computer back a few weeks and see if the issue still exist? I tried this as well, but it rolls back everything but the install.
Well, that at least got me to the point of actually entering the key. I really want to understand why we cannot activate these licences in the usual way. Get the Latest Version of Office Online. Note: Ensure the system is connected to internet while activating the product. If you look into this command, maybe it will get you closer.
The issue at least for us was to correct our install. This version includes new features such as integration support for online services including SkyDrive, Outlook. Running this script doesn't allow me to change the product key via the command prompt. We have spent several hours troubleshooting and on the phone to Microsoft Office support, and are very frustrated with the whole situation! Office 2013 Activator is the best office program ever. No problem, I uninstalled the Standard version, and installed Pro. I appreciate your interest in posting your query. It has updated the program and it comes with different versions.
So, the install was removed, and 2013 Standard was installed. Did you register the product keys that you have purchased with a Microsoft Account? It is the successor of Microsoft Office 2010 and includes extended file format support, user interface updates and support for touch among its new features. Microsoft released Office 2013 to general availability on 29 January 2013. Once you have the product key associated to a Microsoft account, then you may try entering the product key and then activating the product. .