We duly placed a humongous iMovie file on its hard disk. The other London stores allow for future reservations, Lakeside can even accomodate tomorrow, but nothing at Regent St at all, it seems they are booked up for the forseable future and obviously I cant just drop by… Not the best service really, perhaps they could hire some more geniuses, maybe transfer some of the spare from Lakeside. You check in with the Apple employee holding a blue iPad. However, one of the reasons why Apple got its reputation for being worth the high cost of entry on its products was a high level of service for its customers. Before you go to the Apple Store, you need to make a Genius Bar reservation.
I had an appointment which I was early for but they had me waiting for an additional 10 minutes when it seemed plenty of staff were hanging around - generally good help though they know what they talking about abs hopefully solved the issues with my phone! You can easily make an Apple Store appointment using either an Internet browser or an Apple device. The important thing to note here is that there are two Westfield malls in London, one in West London and another in East. They are trained to bend over backwards to make you happy. Three floors, yes, three floors of Apple products! Craig says: I was a Genius for a few years in the midwest U. I've just gone online to book an appointment at my local store Kingston and the first available appointment they have is next Tuesday! This enables the Apple Genius to see your previous software and hardware purchases, which might prove to be helpful when diagnosing problems. Whereas creating a scene might get you thrown out of the store by security, a friendly chat could get you a free repair or additional advice. In addition, we cover topics relevant to niches like developers, designers and others.
Not sure what to buy? Contact the practice for appointment availability. Their opening times are: Monday 10am—8pm Tuesday 10am—8pm Wednesday 10am—8pm Thursday 10am—8pm Friday 10am—8pm Saturday 9am—8pm Sunday 12—6pm Here is what the store front looks like: Source: Flikr Genius Bar: Covent Garden Address: No. How much longer are you going to complain in online forums? Try using Current Location search again. Pick the product and issue that you need help with. I think the free service is excellent and there is the possibility to upgrade the sla. If not, read on for more instructions.
And I could also have had an appointment at 6:30, 6:45, etc. I was the first person in the store and there were other names already on the system on the screen after mine, they either did it online or they came in without me noticing. Aidan says: I have recently lost my macbook pro to what appears to be a logic board issue this is what my online research indicates at least… it seems to be a fairly common problem that causes all video function to be lost, this due to the macbooks tendency to overheat hideously. I went down to the Apple Store and told them what happened and they just worked with me in between other customers so if you drive down there they will probably just squeeze you in somewhere. Anyone wanna buy me an Apple Watch though? He was very well informed and patient with me. Reload this Yelp page and try your search again. Not all of us have £xx to throw at a Pro Care membership.
Are you too busy to take a trip to the store? For the rest of us — at least if you live near a town with an Apple Store — we can ask a Genius. They were quite busy though and it took a couple of extra minutes to get to us, but that's to be expected when the new phone came out 2 days before. The Genius Bar is where users who are having trouble with their , , , or other Apple products can get one-on-one tech support from a trained specialist. Having someone help you do this then schedule your appointment ensures your time at the Genius Bar goes smoother and faster, allowing them to handle more people. Reload this Yelp page and try your search again. If you have a tech question, please check out! While this was a Sunday and the shoppers and tourists were all out hitting Piccadilly and Oxford Circus for the latest fashions and fashionable gadgets, this was a fairly regular day.
You can download it from iTunes or your App Store on your iPhone. This fundamental difference in audience is why we support two communities, and. I'm fortunate enough to be near an Apple Store where I bought it in the first place so I thought I'd go to the Genius Bar thing and save myself the cash of calling apple. I think we all know the answer and it bums me out. To start with, however, we were a little confused to be asked whether we were a Guest or a Member: of what? I called up Apple and they very kindly booked an appointment with the Genius Bar to sort it out.
They alledgedly spent all morning trying to set this up. It is much more reasonable to try to funnel people to a call centre than have them in a store. At least you have a live person to talk to free of charge, and they help you in a timely manner. The number of people who got the chance to speak with a Genius across all London stores on Sunday was likely in the hundreds. I also have no support from my mobile provider and cannot get a loaner phone while I send this iPhone in to be fixed. I realize not everyone is as tech savvy as some other users.
It doesn't matter if you didn't buy your Apple product from the Apple Store. After launching the iPad Apple Store app, tap on Apple Retail Store along the top. As on other occasions, also on the stroke of midnight, all appointments were full despite multiple attempts between 0000 and 0010 hrs. You can also search near a city, place, or address instead. So full marks on this occasion.
Find the phone numbers for the London stores here: Brent Cross 020 3126 9200 Covent Garden 0207447 1400 Regent Street 020 7153 9000 Stratford City 0208277 2200 White City 0208433 4600 In-Store Visit You can visit the store directly. I guess the London Regent Street store must be one of the more popular ones! I did feel sorry for my Genius guy because he was really, really over worked but he never complained and he was never unpleasant. After you select your location, you can choose the time for your appointment. Browse through the options, and make your selection based on your availability. Are you a new Mac owner? Once you're on the system you can jump the queue if they call out names of people that aren't there. My main issue falls to the number of greeters at be front door nonchalantly sitting in the potted planters more engaged with themselves than the customers. You shouldn't need to call AppleCare even.